Timely manner and depending on availability. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a No one at the delivery address to accept the order, or the person at the delivery address The recipient of the order (for example, an incorrect delivery address was provided, there was We will issue you a full refund upon your request or agree on some other resolution to yourĭelivery issue that is satisfactory to you, unless we can establish that your order was receivedīy your selected delivery date and time, or the order was untimely due to some fault of you or If you do not receive a delivery confirmation email within 24 hours of your selected deliveryĭate and time, please let us know so that we can follow up on your order. Will automatically refund your expedited delivery fee. Also, if you paid extra for an expeditedĭelivery feature and your selected delivery time and/or date cannot be met, From You Flowers Know that you would like to cancel your order instead. From Youįlowers will then attempt to deliver your order as soon as possible, unless you promptly let us Not be met, we will contact you as soon as possible to inform you of the situation. If one of our florists lets us know that your selected delivery time and/or date cannot or will We want you to know that From You Flowers stands behind ourġ00% satisfaction guarantee and, if you are not satisfied with the timing of your delivery, you For same day delivery please click here: Same Day Flower Delivery.įrom You Flowers works hard to maintain a network of reliable florists nationwide, but sometimesĭelivery issues cannot be avoided. Send flowers online prior to 10pm for guaranteed overnight delivery or select a future delivery date. However, we do treat Express as priority and aim to have your parcel despatched earlier if possible.Growers collection flowers are shipped inside a From You Flowers gift box and available for next day flower delivery. Please be aware that Express Post is still subject to our 2-3 Business Day despatch time. We now offer Express Post as a shipping option. As we are a Bricks and Mortar store that sells to walk in customers, some items may be pricemarked with the retail price ticket. Please be mindful of this if delivery is to be received by someone other than yourself. Some larger items may be sent in the original carton that may picture or describe the item enclosed. In the event of a significant error in shipping or total calculations, we will contact you to advise of correct charges or cancel the order and issue a refund if necessary. To ensure we can despatch promptly, if an item is unavailable for any reason at the time of order picking and sourcing will delay shipment significantly, we may cancel the item from the order and refund the value. If delivery is unable to be completed at the nominated address, parcel will be returned to an Australia Post Office or other depot for collection. If you choose to request safe drop or redirect your parcel with Australia Post, Mr Toys accepts no responsibility for lost or stolen parcels. Shipping times are estimated at between 3-10 business days depending on your location within AustraliaĪustralia Post eParcel service delivers Australia wide and requires a signature for delivery. Orders are typically dispatched within 2-3 business days in non peak periods. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Shipping costs are influenced by the size and weight of the product and your location. We deliver products Australia wide using Australia Post eParcel and couriers. Refunds will be issued using your original payment method Proof of Purchase such as your original Mr Toys register receipt must be presented Mr Toys reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect. Mr Toys may elect to return the product to the manufacturer's repair agent to determine the nature of the problem. Where a failure does not amount to a major failure, Mr Toys is entitled to choose between providing you with a repair, replacement or other suitable remedy.
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